1. Defective products are covered by nazzik’s one-year limited warranty policy.
2. To return a product under the warranty policy, read and understand the Limited Warranty Policy at www.nazzik.com.
3. A Return Authorization (RA) number must be obtained prior to returning the product; to request an RA number, please email or call 1-650-318-8050 x208, and provide the following information: Name Address Phone Reason for Return Date of Purchase Place of Purchase Unit Serial Number
4. Upon receipt of the RA number, send product to: nazzik Warehouse Attention: Warranty Returns Department RA #[RA number] 32920 Alvarado Niles Rd., Suite 220 Union City, CA 94587 You have up to 30 days from nazzik issuing your RA number to return your product to our facility. Products received after the 30 day period may be returned to you.
5. The RA number must be clearly marked on the outside of the package.
6. A copy of the credit card receipt, and nazzik invoice if applicable, must be placed inside the return package so that it is easily visible.
7. Products received without an RA number and the required documentation as specified above may not be accepted or processed for return.
8. Products received that do not meet the above return criteria may be returned to you via ground shipment.
9. You may be responsible for shipping costs for returning the product to nazzik’s Milpitas, CA warehouse. Product should be shipped so that it can be tracked and/or insured; nazzik is not responsible for products lost or damaged during return shipment.